Access and download these resources to help you learn more about Global Customer Experience Management (CXM) strategies, trends and technology from industry experts.

SDL Learning Materials:

CXM Resource Hub
Your one-stop center for downloading the latest whitepapers, eBooks, case studies,
solution briefs and more.

Video Library
2 minute videos to see how you can improve and implement your CXM strategies.

SDL Blogs
More conversations on customer experience management.

SDL Community
Learn how others are using SDL web content management and language translation
solutions to help develop and execute CXM initiatives.


eBook: Executive’s CXM Strategy Guide [PDF]
eBook Series: CX Wakeup Call

eBook: Is Your CMS Ready for CXM?
Infographic: 5 Truths of Tomorrow’s Marketers [PDF]
Analyst Report: 2015 Gartner WCM Magic Quadrant

Whitepaper: Documentation in CXM Era
eBook: Translation Management Explained [PDF]
Whitepaper: Top 5 Big Language Problems